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Genesys Cloud User Resources
Technical:
The Genesys Cloud Platform Status page provides current and past information on operation status, availability and incidents.
Included is an option (top right) to subscribe to notifications via email, sms and RSS.
Training:
Agent Training:
Agent Basic Training
Agent Handling Interactions
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Supervisor Training:
Setting Up Genesys Cloud
Managing Agents
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Administrator Training:
Quality Administrator:
Other:
The AppFoundry is an application marketplace for Genesys Cloud integrated applications.
Explore and further details available on request.
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