CVT is an Australian based Contact Centre provider specialising in the delivery and ongoing support of omni-channel contact centres.
For the past 24+ years CVT has been providing solutions for thousands of customers in Australia/New Zealand and the region.
Customers are represented in all industries including Government, Multi-nationals, Resources and Energy, Enterprise, Technology, Education, Health, Finance, Retail, Transportation and Not-for-profit.
Over the years we have observed that it is uncommon for organisations to enjoy a good service when it comes to the implementation and support of their contact centres.
Our vision is to make our customers' contact centre transformation a successful and reliable experience.
With a customer first approach we will go to great lengths to make sure we do not let you down.
Apart from having the necessary experience and expertise to project manage your contact centre transformation, CVT is a strong technical house with cross-discipline capabilities in telecoms, SaaS, networking, Windows environment, 3rd party applications, integrations and software development.
Having a partner with a strong technical base is a critical factor for solution delivery and addressing requirements.